Chapter 1—Innovative Management for a Changing World

41. If Bradley Hak is responsible for maintaining information links both inside and outside organizations by using mail, phone calls, and conducting meetings as daily activities, he would be considered a

a.

figurehead.

b.

liaison.

c.

negotiator.

d.

monitor.

e.

spokesperson.

42. Which of the following is not a decisional role?

a.

Entrepreneur

b.

Negotiator

c.

Resource allocator

d.

Disturbance handler

e.

Liaison

43. The ____ role involves resolving conflicts among subordinates between the managers department and other departments.

a.

resource allocator

b.

entrepreneur

c.

negotiator

d.

liaison

e.

disturbance handler

44. According to Mintzberg, which of these is an interpersonal role?

a.

Monitor

b.

Negotiator

c.

Liaison

d.

Disturbance handler

e.

Spokesperson

45. Maintaining information links are the activities consistent with the ____ role.

a.

leader

b.

spokesperson

c.

monitor

d.

liaison

e.

entrepreneur

46. Which of the following roles involve bargaining with others to meet the unit or departmental goals?

a.

Negotiator

b.

Resource allocator

c.

Figurehead

d.

Monitor

e.

Leader

47. If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the ____ role.

a.

negotiator

b.

resource allocator

c.

figurehead

d.

monitor

e.

leader

48. What is the role of the liaison?

a.

The liaison role pertains to decisions about how to allocate people, time, equipment, money, and other resources to attain desired outcomes.

b.

The liaison role involves the initiation of change.

c.

The liaison role pertains to the development of information sources both inside and outside the organization.

d.

The liaison role involves handling ceremonial and symbolic activities for the department or organization.

e.

The liaison role involves formal negotiations and bargaining to attain outcomes for the manager’s unit of responsibility.

49. What is the role of the negotiator?

a.

The negotiator role involves formal negotiations and bargaining to attain outcomes for the manager’s unit of responsibility.

b.

The negotiator role involves seeking current information from many sources.

c.

The negotiator role involves the initiation of change.

d.

The negotiator role involves resolving conflicts among subordinates or between the manager’s department and other departments.

e.

The negotiator role pertains to the development of information sources both inside and outside the organization.

50. If a manager finds several new competitors on the horizon, they may need to spend more time in which role?

a.

Negotiator

b.

Resource allocator

c.

Figurehead

d.

Monitor

e.

Leader

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