Chapter 14 Project Management, Business Value, and Managing Change

1) Between 30 and 40 percent of all software projects are “runaway” projects that far exceed original schedule and budget projections.

2) As a member of senior management, the CIO is responsible for strategic level IS planning and for ensuring that all IS plans, systems, and operations support the organization’s overall strategy.

3) The MIS steering committee sets policy and priorities for the IS department, including approving budgets for major projects and hearing progress reports on those major projects.

4) Again, like every other department, the IS department should conduct periodic planning at all levels.

5) In nearly every organization, information systems projects take much less time and money to implement than originally anticipated, or the completed system does not work properly.

6) The development of a new system must be carefully managed and orchestrated, and the way a project is executed is likely to be the least important factor influencing its outcome.

7) With proper management, a systems development project takes longer to complete and most often exceeds the allocated budget.

8) The user interface is the part of the system with which programmers interact.

9) Aproject is a planned series of related activities for achieving a specific business objective.

10) Project management refers to the application of knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time constraints.

11) Information systems project costs do not include the cost of hardware, software, and work space.

12) Companies typically are presented with very few projects for solving problems and improving performance.

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