Mountain West Health Plans, Inc. case

What Would You Do? 1. Tell Carolyn Clark that employee volunteerism is im-portant to the company and that although her perfor-mance evaluation will not be affected by her decision, she should consider helping Harris because it is an op-portunity to help a worthy community project.2. Tell Darius Harris that the employee volunteer pro-gram is just that: a volunteer program. Even though the company sees volunteerism as an important piece of its campaign to repair its tarnished image, employees must be free to choose whether to volunteer. He should not ask for the help of his direct reports with the after-school program.3. Discipline Darius Harris for coercing his subordinates to spend their own time on his volunteer work at the community after- school program. This action will send a signal that coercing employees is a clear violation of leadership authority.

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