Using the Web or other resources, find an article that describes a successful Web service(s) software and the hardware necessary to support this application. Describe how the company implemented Web service(s) software and hardware and explain why using this combination of software and hardware is better than using an alternative approach to solve the problem.
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- This assignment challenges your ability to identify, capture, sequence, and align process activities in a way that enables clear communication of the process and visibility to all activities, including those that are unseen by the customer. Following the example for an Automotive Service Operation process in Exhibit 7.3 in the text, create a service blueprint that depicts an overnight stay in a nationally-recognized hotel chain. Your blueprint should capture the process, which begins with a client’s call to the reservationist and ends with checkout and departure the following day. In addition to your service blueprint, prepare a brief description of two procedures that prevent or block mistakes in the hospitality service process. These process applications are commonly referred to as ‘poka-yokes’ – roughly translated from Japanese into English as ‘error or mistake-proofing’. Exhibit 7.3 in the text includes at least one ‘poka-yoke’ process for each of the four stages noted in the service blueprint that might serve as examples. Length: Your Service Blueprint should span 1-2 pages and may be built using any program of your choosing. It must be accompanied by a one-page description of your mistake-proofing process enhancements indicated above, including in-text citations. Include a brief introduction that broadly describes the contents of your assignment.
- What experiences have you had with business training and support? The experiences may be as a giver or receiver of the service. What are the impacts of good training and support? What are the impacts of bad training and support? Why do you think bad training and bad support happen?
- In this exercise you will design a flier on any one of these topics: a) a software application, b) a piece of hardware or c) a technical service to persuade user. Your flier should include the items listed below:
- *Create an argument that describes why job descriptions are necessary in a health care organization. Provide support for your argument.
- Please clear you need 2 paragraphs for each for these questions? 1. With DHL promising increased competition in the US express package (integrated carrier) industry, various stakeholders would greet this prospect quite differently. In this discussion forum, address the following: Choose one of these stakeholder groups and explain from their perspective why you oppose or support the entry of DHL in the US domestic market: Federal, state and/or local government FedEx and UPS management and employees DHL management and employees Labor unions and package shippers Use the theories of various market structures to support your postings. 2. Describe at least one example of a firm that is using dynamic pricing to increase revenue. Be as specific as possible. 3. Supply chain-related electronic auctions have been increasing in sophistication and popularity over the years. Using the Internet, briefly describe at least one firm that offers electronic supply chain-related auctions and summarize the services they offer. Also, please share their Internet address with your classmates.
- Describe a time when you used heuristic thinking to solve a problem at work. What steps did you take to solve the problem?
- Describe a time when you used heuristic thinking to solve a problem at work. What steps did you take to solve the problem? What was the outcome? Is there anything you might have changed about your problem-solving process?
- describe a cricket satellite , and its complete design (hardware, software) description of every single component used in it.