Which of the following best describes the role of a common carrier?
Common carriers tailor their services to the needs of specific customers.
Common carriers are under no obligation to render services to the general public.
Common carriers have agreed to serve the general public.
Common carriers do not operate as profit making organizations.
None of the above
Question 2 3 pts
Which of the following best describes the role of a freight forwarder?
A freight broker.
A consolidator of freight.
A parcel freight handler.
A loading dock expediter.
None of the above.
Question 3 3 pts
The four stages of the order management cycle include all of the following except:
Transmittal.
Processing.
Picking and assembly.
Service recovery.
None of the above.
Question 4 3 pts
Which of the following best describes a “logistics information system?”
A software application that has been designed to help perform some specific logistic task, such as warehouse management.
A computer system which has been designed to assist in managing a firm’s just-in-time inventory needs.
An analytical tool that has been designed to allow logistics decision-makers to conduct transportation network modeling.
The people, equipment and procedures that are used to gather, analyze, and distribute timely and accurate logistics-related information to decision-makers.
None of the above.
Question 5 4 pts
Warehouse layout and design principles include all of the following except:
Use one story facilities where possible.
Move goods in a straight-line.
Use the most efficient materials handling equipment.
Maximize aisle space.
Use full building height.
Question 6 4 pts
All of the following facility location criteria are unique to the international site selection process except:
Political stability.
Nationalization.
Expropriation.
Quality of life.
None of the above.
Question 7 4 pts
Low inventory turnover may be an indication of which of the following conditions?
Low level inventories leading to stock outs.
Turnover ratios that indicate superior sales performance.
Low inventory costs.
A company is taking longer to sell its existing inventory.
None of the above.
Question 8 4 pts
Cross docking can be a powerful way to improve the efficiency of distribution centers and the overall logistics process. The benefits of cross docking include which of the following?
Less capital tied up in inventory.
Increased customer service cycle times.
Increased inventory turnover.
A reduction in warehousing and distribution costs.
All of the above.
Question 9 8 pts Skip to question text.
The Council of Supply Chain Management Professionals’ definition of logistics talks about “the efficient and effective forward and reverse flow and storage of goods, services, and related information . . . ” Briefly describe the difference between “effective” versus “efficient” logistics management with at least one example to illustrate your point.
Question 10 8 pts
Changes in consumer behavior have had a dramatic impact on the planning and management of logistics. One of these changes has been the trend toward “mass customization.” What is mass customization and what are the implications for logistics managers?
Question 11 8 pts
List and briefly describe three reasons for the growth of logistics in the last two decades.
Question 12 8 pts
What is meant by the term “integrated logistics management” from either a military or commercial point of view?
Question 13 8 pts
What is C-TPAT and why is it important?
Question 14 8 pts
What is the purpose of “activity-based-costing?”
Question 15 8 pts
List and describe three characteristics of partnerships in supply chains.
Question 16 8 pts
What is PBL and why is this concept significant for logistics managers in both the public and private sector?
Question 17 8 pts
What is the purpose of the Transportation Worker Identification Credential program?
